Accessibility Statement

Accessibility Statement

If you have difficulty using or accessing any element of this website or any Great Lakes Credit Union (GLCU) mobile banking app or tool, simply:

  • Call (800) 982-7850
  • Write us at P.O. Box 1289, Bannockburn, IL 60015

We will work with you to provide the information you seek through a communication method that is accessible for you, such as communication via phone support.

Striving for a Positive Member Experience

GLCU desires to provide a positive member experience to all of our members, and we aim to promote accessibility, diversity, and inclusion. Our goal is to permit our members to successfully gather information and conduct business through our website and other technology platforms.

We strive to make our technology accessible and continuously work on accessibility improvements. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or switch technology, our goal is to make your use of GLCU technology a successful and enjoyable experience.

Using Your Browser Controls

We recommend using the most current versions of the computer-based assistive technology applications and browsers. There are easy-to-use controls for adjusting the size and colors of content on a web page. There are no ideal content size or color combinations for all users. By using the controls in your browser, you can personalize the content presentation to suit your needs. Keeping your browsers up to date will ensure you have the most options for accessibility. Newer browsers tend to provide more display options to make content accessible, and may work better with assistive technologies.

We do not provide assistive technology applications or browsers. Please visit the individual manufacturer site for information on how to obtain them. You also may have access to assistance from local and state agencies or non-profit groups.

Share Your Feedback

GLCU welcomes and encourages feedback to collaborate and provide input in future initiatives for accessibility of this website or our other technologies. Anyone who wants to contact GLCU to discuss the manner in which we provide goods and services to people with disabilities or has questions or concerns about our Accessibility Standards can contact us by phone or in writing.