Meet Olive
Say hello to our virtual assistant Olive, available 24/7 via phone and chat.
Olive is a state-of-the-art digital banking tool that learns, adapts, and improves with each interaction. See for yourself. You can ask her to:
- Check your account balances
- Transfer money between accounts
- Make credit card and loan payments
- Answer your banking questions
- Teach you about our products and services
Tips for Having the Best Olive Experience
Olive is constantly learning new skills to better serve you. Here’s what you can do to help ensure the best possible experience:
- Reduce background noise by using your handset or headphones
- Recite your account numbers one by one, as in “account 1 – 2 – 3,” or use your keypad
Our offices are closed on the following holidays:
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Jan 1New Year's Day
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Jan 20MLK Day
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Feb 17Presidents' Day
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May 26Memorial Day
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Jun 19Juneteenth
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Jul 4Independence Day
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Sep 1Labor Day
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Oct 13Columbus Day / Indigenous Peoples' Day
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Nov 11Veterans Day
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Nov 27Thanksgiving Day
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Nov 28Day after Thanksgiving
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Dec 24Christmas Eve(Close at 1:00pm)
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Dec 25Christmas
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Dec 31New Year's Eve(Close at 1:00pm)
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Jan 1New Year's Day
Great Lakes Credit Union
Since 1938, Great Lakes Credit Union has been putting members first, offering educational resources and innovative products and services that enable our community members to succeed. Come see us today at our Branch Name for all of your financial needs.