Member Code of Conduct

At GLCU, we believe everyone should feel accepted and connected to our community. We’re committed to creating a safe and welcoming environment for all of our members and employees. We expect fair, respectful treatment and acceptance of people from all backgrounds. We strive to represent the broad diversity among our membership and the communities we serve. We believe that leveraging our differences, whether it be in background, perspective or thought, is critical to our success in delivering exceptional value and service.

Disruptive or aggressive acts are taken very seriously. We will not tolerate these behaviors from members and will promptly address disrespectful and inappropriate actions or comments that negatively affect our employees and/or other members. Should any employee, member, or other individual experience the behavior(s) outlined below, we will actively engage to understand and seek a timely solution.

The following will not be tolerated and may lead to consequences up to and including closure of account(s) and expulsion from membership:

Weapons

Threatening to use any type of weapon

Harassment

Harassment that is based on protected status* or is sexual in nature, or harassment in general, such as:

• Discriminatory slurs, jokes, or negative stereotyping
• Racial, ethnic, or religious epithets
• Written or graphic material that shows hostility to an individual or group

Disruptive or Aggressive Behavior

Demonstration of perceived disruptive and/or aggressive behavior or dialogue, including bullying behavior, such as:

• Interfering with, destroying, or damaging GLCU property, including desk items, workstations, tools or equipment
• Interference with an employee’s ability to perform their job
• Name calling

Disparaging or Disrespectful Behaviors

Comments, actions, or behaviors designed to embarrass, humiliate, intimidate, disparage, demean, or show disrespect to an employee

We are committed to living out our purpose to bring people together to improve the financial well-being of our members and communities. We must all work together to create a safe and welcoming environment for everyone at GLCU.